Institute Of International Certification and Qualification
We are Offering different courses in Our institute to enhance your Knowledge and skills
Admission open 2024

Air Ticketing Course Description
Course Title: Air Ticketing and Reservation Systems

Course Overview: This course provides a comprehensive introduction to air ticketing and the essential processes involved in airline reservations. Designed for aspiring travel agents, airline professionals, and anyone interested in the aviation industry, the curriculum covers fundamental concepts, tools, and techniques used in air ticketing.

Course Objectives:

Understand the airline industry structure and key players.
Learn the terminology and principles of air travel and ticketing.
Gain proficiency in using Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo.
Master the process of creating, modifying, and canceling flight reservations.
Explore pricing strategies, fare rules, and ticketing policies.
Develop skills in customer service and handling travel-related inquiries.
Key Topics:

Introduction to the Aviation Industry

Overview of airlines, airport operations, and travel agencies.
Role of IATA (International Air Transport Association) and ATC (Air Traffic Control).
Airline Ticketing Fundamentals

Types of fares and ticketing procedures.
Understanding one-way, round-trip, and multi-city tickets.
Global Distribution Systems (GDS)

Hands-on training with major GDS platforms.
Searching for flights, booking procedures, and ticket issuance.
Pricing and Fare Construction

Understanding fare components and rules.
Strategies for competitive pricing and upselling.
Reservation Management

Modifications and cancellations: policies and procedures.
Handling special requests (e.g., meal preferences, accessibility needs).
Customer Service Skills

Effective communication and problem-solving techniques.
Managing customer complaints and providing solutions.
Target Audience: This course is ideal for individuals seeking careers in travel and tourism, as well as professionals looking to enhance their skills in airline ticketing and reservations.

Duration: Typically 4-6 weeks, with a combination of theoretical lessons and practical training sessions.

Certification: Upon successful completion, participants will receive a certificate in Air Ticketing and Reservation Systems, enhancing their employability in the travel industry.

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Phone No# O51-8482499
Cell No# 0303-5309302
0319-5092950
Email: iicqualification@gmail.com